Privacy policy

Who we are

This website (https://www.gratiqsolutions.com) is operated by Gratiq (“Gratiq,” “we,” “us”) to share information about our software training programs and related services. Our contact email is support@gratiqsolutions.com. This policy describes how we handle information in connection with this public marketing site. Use of the site is also subject to our Terms of use.

Information you provide

If you email us or otherwise contact us voluntarily, we receive the content of your message and any contact details you include. We use that information to respond and to manage legitimate business communication related to Gratiq programs and partnerships.

Information collected automatically (cookies & analytics)

When you visit this site, our hosting infrastructure and analytics tools may process technical and usage data automatically. That can include, for example: IP address (often in truncated or aggregated form), device and browser type, general location derived from IP, pages viewed, referring URLs, and approximate timestamps. Technologies involved may include cookies, pixels, and similar storage set by us or by our vendors.

Google Analytics (Google). We use Google Analytics 4 (via Google tag / gtag) to understand how visitors use the site—for example, which pages are viewed and how traffic flows—so we can improve content and performance. Google processes data according to its own policies. You can read how Google uses information from sites that use its services in Google’s explanation for partners and review Google’s privacy policy at policies.google.com/privacy. Depending on your browser, you may be able to block or delete cookies through your settings. Google also offers an optional browser add-on to opt out of Google Analytics (availability varies by product and browser).

How we use information

We use the information described above to:

• Operate, secure, and improve the website;
• Respond to inquiries you send us;
• Measure aggregated traffic and engagement (including through analytics vendors); and
• Comply with applicable law and protect our legitimate interests, where permitted.

Sharing and processors

We do not sell your personal information. We may share information with service providers that process data on our behalf to host the site, measure performance, or deliver communications—for example, analytics providers such as Google and our email or infrastructure vendors. Those providers are contractually or legally required to use data only for the services they provide to us, subject to their own policies for data they collect directly.

Retention

We keep contact correspondence for as long as needed to respond and manage the relationship. Analytics and log data are retained according to our configuration and the retention options offered by vendors such as Google, unless a longer period is required for security or legal reasons.

International transfers

Gratiq is based in India. Some vendors (including Google) may process data in other countries. Where required by law, appropriate safeguards may apply; where you have local privacy rights, you may contact us using the details below.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or object to certain processing of your personal information, or to lodge a complaint with a supervisory authority. To exercise rights or ask questions, contact us at the email below. We may need to verify your request before responding.

Children

This marketing website is not directed at children, and we do not knowingly collect personal information from children. If you believe we have received such information, please contact us and we will take appropriate steps.

Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes means you accept the updated policy, to the extent permitted by law.

Contact

Privacy questions or requests: support@gratiqsolutions.com.